Last Updated: September 18, 2026
OmniStack CX collects information provided directly by you, including message content from Facebook Messenger, SMS, and email. This includes your name and contact details provided during interactions with our AI agents.
Our omnichannel services use AI language models, operated by third-party service providers, for natural language processing. By using our services, you consent to having your messages processed by these AI tools to provide automated responses.
We comply with Canada's PIPEDA and the USA's CCPA regarding data privacy. We do not sell your personal information. You have the right to request access to or deletion of your data at any time.
For privacy inquiries, contact us at [email protected].